Not to worry, we are on it!

You can email all questions about specific order issues to hi@teddyandbear.com. Our inbox might be a bit fuller than usual but know that we will get back to you as soon as we can!

Once we’ve shipped your order we’ll email you a link to follow Teddy & Bear’s journey to your doorstep. Please note: you may receive multiple tracking numbers! That just means you’ve purchased one or more items that are a part of our Teddy & Bear Marketplace, all of which ship separately.

You may notice that your order comes in separate shipments! Teddy & Bear is proud to partner with many of our favorite brands to bring you our Teddy & Bear Marketplace. 

This is a drop ship program, meaning each of our partner brands ships their items from their own workshops and studios all over the country. So, if you've ordered items as a part of our Marketplace, they will ship separately from each other. You’ll receive a tracking number for every separate shipment.

Oh no! Shoot our team a note at hi@teddyandbear.com with photos so we can help you find the rest of your furry friends. Keep in mind that many things purchased from our Marketplace will ship separately from your Teddy & Bear products!

Cold feet? Oh no! Unfortunately, once payment is processed your order is currently being fulfilled by our warehouse. Feel free to contact hi@teddyandbear.com and we will be happy to assist you with a return.

Our socks are made with super soft, high quality supima cotton and dyed with a special Fiber Reactive dye that is machine washable. The specific formula will vary by size: 

Ages 0-2: 85% cotton, 13% nylon, 2% lycra. 

Ages 3-6: 84% cotton, 14% nylon, 2% lycra.

Totally! To keep your friends vibrant and playful just follow these care instructions:

Machine wash on cool

Tumble dry on low

Do not iron or bleach